Exploring the Direct and Indirect Effects of Emotional Leadership on Entrepreneurial Success of Start-Ups in the Hospitality Sector (II)

To cite this article: ZHAO Jiahao. (2021). Exploring the Direct and Indirect Effects of Emotional Leadership on Entrepreneurial Success of Start-Ups in the Hospitality Sector (II). Asia-Pacific Journal of Humanities and Social Sciences, 01:3, 020-039, DOI: 10.53789/j.1653-0465.2021.0103.003

To link to this article: https://doi.org/10.53789/j.1653-0465.2021.0103.003

Abstract: Recently, there has been increasing interest in emotional leadership. Emotional leadership is primarily considered as an important element of contemporary leadership that is critical in achieving organizational objectives and goals. Such scholars as Bambale, Kassim and Musa explain emotional leadership as essential in leading followers through appropriate identification and management of emotions influencing the outcomes of the needs of these followers. Emotions have been found to follow certain logical patterns. It is established that proper use of emotions is imperative for successful leadership. Meanwhile, start-ups in the hospitality sector experience significant challenges in accessing human development resources. In particular, start-ups face immense difficulties in attracting highly skilled workers with extensive experience in the hospitality sector. It is appreciated that these challenges faced by start-ups in the hospitality sector can be mitigated with emotional leadership to a great extent. The general objective of this study is to explore the effects of emotional leadership on the entrepreneurial success of start-ups in the hospitality sector. The findings of this study will contribute to the body of knowledge on how emotional leadership influences the entrepreneurial success of start-ups.

Keywords: emotional leadership; entrepreneurship; hospitality sector; assertiveness; empathy; adaptability

ZHAO Jiahao Number 3 APJHSS.pdf